There so many ICT & Telecom vendors across the UAE claimed to be the best, but if you look at their available services this vendor ends up with a few products and limited services, bottom line is SMB’s end up shopping for their ICT requirements from multiple vendors.
I will tell you why you need to entrust your ICT & Telecom requirements to Dreamcom.
1. One-stop-shop for your ICT & Telecom
We are more than one-stop-shop for your ICT & Telecom needs.
Yes, Dreamcom is your one-stop ICT & Telecom solutions, Dreamcom offers a plethora of ICT solutions such as networking, automations, security solutions, server, biometrics, clouds among others we have so much to offer on this service categories, our team are equipped and trained with the product knowledge as well as solutions sales, your business is guaranteed that our ICT service qualities and standard are at par and not comparable to other providers.
Our ICT services does not solely focus on installation and selling hardware or devices, our services includes end-to-end solutions and it is the most sought services of the SMB’s the Annual Maintenance Contract or often called as AMC, Dreamcom will manage your full ICT facilities, this service will eliminate and save your business cost on hiring technical support.
Dreamcom is also a premium SMB partner of Etisalat, one of the largest telecom corporations in the GCC. Dreamcom telecom services are focused into SMB market we provide the basic telecom service up to the complex solutions.
Basic telecom services includes the postpaid plans with unlimited Data for SMB’s, smartphone devices, basic landline service along with the broadband service, whilst complex services includes the asset management services like the M2M (machine to machine), mobile cashier, cloud hosting, internet dedicated access plus among others.
Our services are reachable to all internet platforms.
Dreamcom is always reachable our web portal has a live chat support for quick response, all sales inquiries are automatically captured by our CRM and automatically assigned a dedicated Relationship Manager. Dreamcom social media accounts are always updated, all services are also mentioned and published online, feel free to request sales or technical meeting.
2. Dedicated Relationship Manager
One of the greatest assets of Dreamcom is its employees, Dreamcom employees undergoes a rigorous training for both technical and soft skills, our team are expert in Dreamcom services, not to mention the special Business Engagement Specialist assigned to all Dreamcom VIP accounts.
Our Relationship Manager are very customer centric and focus, they are particular with customer behaviors, sales histories, and always engage with the point of contact of each SMB’s they manage.
3. Technical & Care Support Availability
Tired of waiting for technical visit? Not with Dreamcom, we have a dedicated technical and customer care team to manage your expectations, are technical team are all expert and product certified feel free to reach us and you feel the difference.
Our customer is on top of our priority, we continuously innovate and find ways to engage with our customers, we reach them as much as we can through EDM’s, SMS, Social Media among others.
4. Strategic locations
Our offices are based in strategic locations, our headquarter office are located in the capital of the United Arab Emirates the Abu Dhabi City, and Dreamcom hold a branch office at Business Bay, Dubai.
Our offices are equipped with the latest technologies such as the CISCO Spark and all services transaction are entered to Dreamcom owned CRM, SMB’s are welcome to visit our offices our team are happy to welcome you, just click on the map below.
5. Multi awarded partners
Dreamcom is committed to all technology and telecom partners, Dreamcom is accredited partner from various Technology companies and a multi awarded Telecom Partners.
Dreamcom was awarded two (2) times Champion from Etisalat Partners Excellence Program last year, the program aims to recognize valuable contributions, sales results from all Premium Partners of Etisalat, some of our awards below.
Are you an SMB looking for ICT & Telecom provider company? Call Dreamcom now and your business will grow with us, for details call 026210010 or 043462999, or email us to sales@dreamcom.ae, visit Dreamcom website www.dreamcom.ae.
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